CASE STUDIES

We turn engagement into loyalty, one business at a time

Discover how businesses have used our loyalty solutions to engage their 

customers and drive long-term growth.

SPORTS

Peakz Padel

From empty courts to engaged players

CHALLENGE

Peakz Padel was struggling with empty court slots and a high number of no-shows for their sports facility bookings. They needed a solution to keep their players engaged, reduce cancellations, and encourage more consistent bookings. The goal was to build a loyal customer base while maintaining a fun atmosphere at their facility.

SOLUTION

Peakz implemented our white-label loyalty program with the following key features:

Booking rewards
Referral program
SMS reminders
Leaderboards
Booking rewards
Referral program
SMS reminders
Leaderboards
Booking rewards
Referral program
SMS reminders
Leaderboards

RESULTS

increase in court bookings

21%

increase in court bookings

21%

increase in court bookings

21%

drop in no-shows

54%

drop in no-shows

54%

drop in no-shows

54%

more bookings from referrals

35%

more bookings from referrals

35%

more bookings from referrals

35%

WHAT'S NEXT

With the program now in place, Peakz has seen a strong uptick in player engagement and is planning to expand the loyalty offering to include exclusive events and seasonal promotions.

BEAUTY & WELLNESS

Dermathority

From one-time treatments to loyal clients

CHALLENGE

Dermathority was struggling to retain first-time clients and wanted a loyalty program that would encourage repeat bookings while fitting their premium clinic experience. They needed a solution that was simple to use, tailored to their services, and capable of creating long-term engagement.

SOLUTION

Dermathority implemented our white-label loyalty program with the following key features:

Treatment rewards
Point based rewards
Review prompts
Birthday offers
Treatment rewards
Point based rewards
Review prompts
Birthday offers
Treatment rewards
Point based rewards
Review prompts
Birthday offers

RESULTS

increase in repeat bookings in 3 months

32%

increase in repeat bookings in 3 months

32%

increase in repeat bookings in 3 months

32%

more reviews collected automatically

18%

more reviews collected automatically

18%

more reviews collected automatically

18%

rebooked within 10 days of last visit

24%

rebooked within 10 days of last visit

24%

rebooked within 10 days of last visit

24%

WHAT'S NEXT

With the program live, Dermathority has seen a consistent rise in return visits and now plans to add tiered perks for their most loyal clients.

HOSPITALITY

Benji’s Brunch Cafe

From walk-ins to committed regulars

CHALLENGE

Benji’s Brunch Café wanted to turn casual visitors into loyal guests without relying on discounts. They needed a loyalty program that felt natural for their laid-back brand and could scale across locations while still rewarding frequent diners and encouraging word-of-mouth growth.

SOLUTION

Benji's implemented our white-label loyalty program with the following key features:

Tiered loyalty system
QR code join via receipt
Referral perks
Priority table booking
Tiered loyalty system
QR code join via receipt
Referral perks
Priority table booking
Tiered loyalty system
QR code join via receipt
Referral perks
Priority table booking

RESULTS

increase in monthly return vists

27%

increase in monthly return vists

27%

increase in monthly return vists

27%

more referrals than before

12.5x

more referrals than before

12.5x

more referrals than before

12.5x

of guests reached VIP tiers in 60 days

16%

of guests reached VIP tiers in 60 days

16%

of guests reached VIP tiers in 60 days

16%

WHAT'S NEXT

With growing engagement, Benji’s plans to expand the program by offering surprise perks during seasonal campaigns and testing new referral incentives.

Want a loyalty program that works for you?

Join 2M+ users every month

Want a loyalty program that works for you?

Join 2M+ users every month

Want a loyalty program that works for you?

Join 2M+ users every month